In today’s rapidly evolving global business environment, few professionals embody cross-cultural leadership like Tanuja Tennekoon. As the Product and Partnership Manager for Indian Ocean, Africa, and APAC at dnata Travel Group Middle East, Tennekoon has carved out a career shaped by resilience, adaptability, and an unwavering commitment to collaboration. A proud Sri Lankan, her cultural identity remains central to her leadership style, blending empathy, humility, and strength. From her early days as a flight attendant to her current leadership role spanning multiple regions, Tanuja’s story is one of determination, innovation, and grace. As she continues to champion the growth of sustainable and meaningful travel experiences, especially within South Asia and Africa, her journey offers valuable insights for aspiring leaders and young professionals alike. In this exclusive interview, she reflects on her career trajectory, the evolving travel industry, and the importance of staying true to one’s roots while reaching for global heights.
Q As a Sri Lankan woman in a leadership role within a global organization, how has your cultural identity influenced your career?
Growing up in Sri Lanka instilled in me resilience, respect, and the power of empathy. My father taught me the importance of perseverance and lifting others as you rise, lessons I carry with me daily. Navigating male-dominated environments hasn’t always been easy, but my Sri Lankan roots have kept me grounded. They help me lead with humility and strength, while adapting to global challenges with an open mind.
Q How did your journey in the travel and tourism industry begin?
My mother’s involvement in the industry initially inspired me, but my true passion was always travel itself. I began my career with Sri Lankan Airlines as a flight attendant, which gave me the incredible opportunity to explore the world as a teenager. Representing my country abroad for seven years was formative, I saw it not just as a job but as a chance to serve as a global ambassador for Sri Lanka.
Q What Sri Lankan values or experiences have stayed with you throughout your career?
Humility and respect are at the heart of everything I do. Growing up, I learned to treat everyone equally, regardless of their background. That, combined with the resilience needed to face the challenges Sri Lanka experienced as I was growing up, taught me to stay calm in difficult situations and build meaningful relationships wherever I work. I carry those lessons, and a bit of Sri Lanka, with me wherever I go.
My mother’s involvement in the industry initially inspired me, but my true passion was always travel itself. I began my career with Sri Lankan Airlines as a flight attendant, which gave me the incredible opportunity to explore the world as a teenager
Q Managing diverse regions like the Indian Ocean, Africa, and APAC must require unique skills. What leadership traits do you prioritize?
Adaptability and cultural sensitivity are key. Each region brings unique challenges and opportunities, so I approach every market with curiosity and openness. Building trust is crucial listening actively and respecting different working styles builds strong foundations.
At the same time, having clarity of vision ensures teams stay aligned. Above all, empathy and inclusivity are non-negotiable for fostering collaboration across such diverse geographies.
Q What have you learned about managing partnerships and driving innovation in the global travel industry?
Trust, transparency, and shared goals are the bedrock of strong partnerships. Working across cultures, it’s essential to be adaptable and open to different ways of working. Innovation, on the other hand, is all about curiosity and embracing change, whether that’s evolving technology or shifting traveller expectations. Creating an environment where new ideas can be explored without fear of failure is vital. Listening to both partners and customers always reveals the best solutions.
Q What’s your perspective on Sri Lanka’s tourism market and its potential within global tourism?
Sri Lanka is seeing strong recovery and growth after challenging times. With our stunning landscapes, rich culture, and renowned hospitality, we remain an incredibly attractive destination. Looking ahead, I believe the country can expand significantly in areas like eco-tourism, wellness, adventure travel, and luxury tourism. We also need to diversify beyond traditional markets and tap into emerging ones, including the Middle East, where we can attract high-spending visitors.
Q What excites you most about the future of travel and tourism, especially in South Asia and Africa?
The shift toward authentic, meaningful travel experiences excites me. Both South Asia and Africa offer rich culture, history, and natural beauty. Travelers now seek deeper connections with local communities and more sustainable tourism options. What’s even more inspiring is the innovation coming from within these regions, new voices and ideas are reshaping the industry. It’s a dynamic time, and I’m optimistic about the positive, inclusive change on the horizon.
Q What advice would you give young women in Sri Lanka and globally aspiring to build international careers?
Believe in yourself, even when the future feels uncertain. Be curious, stay adaptable, and embrace your unique voice. Don’t shy away from risks or challenges; every difficult moment is an opportunity to grow. Surround yourself with mentors and supporters who uplift you and remember: your background is not a limitation; it’s your strength. The world needs diverse perspectives, and your story matters. Keep going, stay grounded, and dream big.
Q Have you felt the need to ‘prove yourself’ more because of your gender or background? How did you navigate that?
Yes, there have been times when I felt pressure to prove myself, simply because I’m a woman from a small island nation. In certain spaces, I knew I had to work harder to be heard or taken seriously. But instead of letting that discourage me, I used it as motivation. I focused on building relationships, delivering results, and staying true to my values.
Confidence, I’ve learned, isn’t about being the loudest in the room, it’s about trusting your worth, even when others don’t see it yet.
Q How do you see the role of Sri Lankan professionals evolving in global leadership over the next decade?
I see Sri Lankan professionals becoming increasingly visible and influential in global leadership. We have a generation of globally minded, highly skilled individuals who blend resilience, adaptability, and cultural intelligence; qualities valued in today’s world. With better access to education, technology, and international exposure, more Sri Lankans are stepping into leadership roles across industries. I believe we’ll not only participate in global conversations but lead them, with pride in our roots and a strong sense of purpose.
RAPID FIRE ROUND
- Tea or coffee? Tea made at home.
- Mountains or beaches? Mountains.
- Your go-to destination for a quick getaway? Maldives.
- A travel experience that changed your perspective? Masai Mara, Kenya.
- Early bird or night owl? Early bird.
- One thing you never travel without? Chewing gum.
- If not travel and tourism, what career? Law.
- One word to describe your leadership style? Inspirational.
- Most inspiring female leader to you? Indra Nooyi.
- Best career advice received? Even if the roof falls, don’t say no; there’s always a way around.
